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Returns


ReturnReturns;

Do you want to return an order or part of an order?

You have the right to cancel your order up to 14 days after receipt without giving any reason.
After cancellation you have another 14 days to return your product.
You will then be credited with the full order amount including shipping costs.
Only the costs for returning from your home to the webshop are for your own account.
These costs depend on the country in which you live, for the exact rates consult the website of your carrier.
If you use your right of withdrawal, the product with all accessories and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur.
To exercise this right, please contact us via info@cwjoost.com. }
We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order.

Return conditions:

The product is in the original packaging, of which the seals are intact.
You are liable for the depreciation of the products as a result of treatment that went beyond what was necessary to determine the nature, the quality and the functioning of the products.
This means that the repayment as a result of the dissolution is reduced proportionally to the value reduction resulting from treatment of the products that went beyond what was necessary to determine the nature, the quality and the functioning of the products.
Please note that the value will be significantly reduced if you open the packaging and plastic bags in the package, giving you a much smaller fee if you wish to exercise your right of withdrawal.
This also applies if you do not return the product completely, but only partially.
This means that you will not receive any compensation after the withdrawal period of 21 days.
If the product you want to return is open, you can claim a replacement or credit on your account.